Nagoya Marriott Associa Hotel

The hotel is beautiful in an art deco style. The deluxe twin rooms are comfortable, spacious with luxurious bathrooms. The bathrooms have a bath and separate shower. We did not eat meals at the hotel except for the lovely Este Mare Bar where we had delicious fish and chips and the The Scenery bar and restaurant where we had light snacks with coffee and beer. Both places are excellent with impeccable service. The lobby staff and housekeeping are equally charming and efficient. . Every time we stay here we find out something new about the location eg there is a Starbucks with outdoor roof terrace, a convenience store, pharmacy and escalator straight to Uniqlo all with easy access from the lobby area of the hotel!

Good location. Clean room and friendly staff. However, the gym/swimming pool staff need more training in English or other foreign languages. They were unable to explain the policy, especially that the charge per person per day is from 12 pm to the next day at 12 pm, rather than the usual 24-hour period. I spent over ¥10,000 Japanese yen at 9 am with my daughters and son. After we finished, I was told that the payment was only valid until 12 pm the same day. If I had been informed beforehand, I would have brought them in the afternoon. None of the staff at the lobby or swimming pool reception mentioned this policy when I asked about the facility services.

It is the same as any Marriott hotel Very clean, with bath tub, but what sets this apart is the staff. They were so courteous and polite,provided umbrellas when it rains, refuses tip (common in japan bit still surprising for a western chain hotel) the manager is always there to answer our questions and was very helpful and kind. The hotel is connected to the main Nagoya station and a lot of restaurants. you can easily walk around the subway and look for shops (which are many) with easy access back to the hotel. But the staff here was one of the best in my experience (and i have traveled and stayed in a lot of hotels)

Everything was well thought out in the room. I can already tell that the hotel values feedback and took action to make the guest feel comfortable. There were many little details that they paid attention to in the hotel room. From hairdyer to the glass door in the toilet. It makes the guest felt well taken care of. The star of this stay is the breakfast. If you are staying in this hotel, do yourself a favour and book the breakfast. The breakfast selections were generous and the varieties of the dishes didn't bore us for the 3 days we were in the hotel.

The room is spacious and in Japan, should be considered very large. It is a convention hotel, hence many guests and very good facilities.The breakfast buffet is excellent, freshly prepared food stations and a large variety of food. The hotel is situated in the same building complex as the central train station and is very convenient in travelling to outside areas such as to Magome, the Nakasendo trail. The hotel itself is starting from the 15 th floor upwards in a twin block building complex. Our room has a wonderful view of the city. The 12 and 13 floors are all kinds of restaurants. Shopping malls and department stores are either downstairs or reachable through underground paths. One literally need not go out of the building. The main road outside is already lined with brand shops. Staff are all very helpful and speak good English.